We offer a next working day delivery for orders placed before 6:30 p.m. Monday to Friday. Orders placed after this will be delivered within two working days. This excludes Saturday, Sunday and public holidays.

– Received the wrong item.
– Item arrived not as expected (ie. damaged packaging).
– Item had defects.
– Over delivery time.

The returned product(s) must be in the original packaging, safety wrapped, undamaged and unworn. This means that the item(s) must be safely packed in a carton box for protection during transport, possibly the same carton used to ship to you as a customer.